Privacy Policy Statement

Your privacy is important. This policy explains how we handle your data.

Introduction to Our Policy

We take privacy seriously and follow Australian regulations to protect your personal information. This document describes what data we collect and how we use it.

By using this site, you agree to our collection and handling of your data as outlined below. The policy applies to all visitors and users of our platform.

Data Collection Practices

We collect information you provide directly (such as email or contact forms) and some data automatically (like device or usage data).

Information You Provide Directly

  • Name entered in contact or sign-up forms
  • Email address provided for newsletters or requests
  • Phone number if you contact us directly
  • Organisation or workplace (if supplied)
  • Any message or feedback you write to us

Information Collected Automatically

  • Device type and browser used to access our site
  • Usage statistics and pages visited on our platform
  • IP address and general location data
  • Cookies and similar technologies for site functionality
  • Referral sources and time spent on pages

How We Use Collected Data

Data is used to deliver services, improve the site, respond to your requests, and send updates about our resources.

  • Send requested guides or newsletters
  • Respond to your contact form queries
  • Improve site content and features
  • Provide updates or new resources
  • Maintain security and prevent misuse
  • Meet legal or regulatory obligations
  • Conduct internal analysis for quality

Our Commitment: We keep your information secure and do not sell or rent your data. Only authorised team members can access personal data.

Data Sharing Policy

We share data only with trusted service providers (such as email or hosting providers) and only as needed to deliver services.

Service Providers

Service providers are required to use your data solely for providing services to us, and to protect your privacy.

Legal Obligations

We may disclose information when required by law or to protect our rights.

Anonymous Statistics

Non-identifying data may be used for analytics and reporting purposes.

Your Rights and Choices

You have the right to access, correct, or request deletion of your data. Contact us to make a request or update your information.

  • You can request a copy of your personal information.
  • You can correct or update your details at any time.
  • You may request erasure of your data from our records.
  • You can ask for your data in a portable format.
  • You can object to data processing for marketing.
  • You can request restricted use of your data.

Contact us at any time to exercise your rights under this policy or Australian law.

How We Protect Data

We use technical and organisational measures to safeguard your personal data from unauthorised access or loss.

Technical Safeguards

  • Encryption of sensitive data in transit
  • Firewalls and security monitoring tools
  • Regular software updates and patches
  • Access controls on all internal systems

Organisational Safeguards

  • Team training on privacy practices
  • Restricted data access based on role
  • Regular privacy policy reviews
  • Incident response procedures

Data Retention Policy

We keep personal data only as long as necessary to deliver services or meet legal obligations.

  • Stored for duration of your relationship with us
  • Retained as needed for guide delivery
  • Kept for customer support reference
  • Kept as required for accounting
  • Used only with your active consent

Data is deleted or anonymised when no longer needed.

International Data Transfers

If data is processed outside Australia, we ensure it is protected to Australian standards.

  • Transfers only to trusted service providers
  • Use of standard data protection agreements
  • Review of providers’ privacy practices
  • Notification if transfer locations change

Cookies and Tracking

We use cookies for essential site functions and analytics. You can control or block cookies in your browser settings.

Types of Cookies Used

  • Required for basic site operation and security
  • Used to monitor and improve site performance
  • Help remember user preferences
  • Enable extra site features for convenience

You can adjust cookie preferences at any time via browser settings.

Policy Updates

We may update this policy. Changes will be posted here with the effective date.

  • Notice on the website of major changes
  • Direct email if you have an account
  • Policy version and date always visible
  • Your continued use means acceptance

Check back regularly for updates.

How to Contact Us

Reach out if you have privacy questions or requests regarding your data.

Luminsorim

Level 21, 345 Queen Street, Brisbane, QLD 4000 Australia

Phone: +61.3.4289.5585

Email: content@luminsorim.world

Last updated on June 7, 2026

Effective from June 7, 2026